Storage Punters - Privacy Policy

This Privacy Policy describes how Storage Punters ("we," "our," or "the Platform") collects, uses, discloses, and protects your personal information. By using our website and services, you consent to the practices described in this policy.

1. Collection of Personal Information

We collect personal information when you register an account or interact with the Platform, so that we can provide our services to you as a buyer or seller. When we collect your personal information, we will generally inform you of the purpose of the collection and how we intend to use it.

The types of personal information we typically collect include your contact details (such as name, address, email address, and phone number) and financial information required for processing payments. If we need to collect any sensitive information, we will seek your consent unless the law requires or permits us to collect it without your consent.

We only collect personal information from this website when you voluntarily provide it to us, for example, by filling out a registration form.

When you visit or download information from our website, our Internet Service Provider (ISP) automatically records standard non-personal information. This includes:

• Your IP Address.
• The domain name you use, if applicable.
• The date and time of your visit.
• The pages you access, documents you download, and the type of web browser you use.

This information is anonymous and used solely for statistical purposes to help us improve the website's functionality and content. This is a common practice for almost all websites.

2. Use and Disclosure of Your Information

We use your personal information to deliver the services you register for, to market our services to you, and to improve our relationship with our users. Your information helps us to ensure safe trading practices on our Platform, resolve disputes, enforce our User Agreement and policies, and troubleshoot technical issues.

Disclosure to Other Parties: We will not sell your personal information to third parties. However, by agreeing to our User Agreement, you acknowledge that your personal information may be disclosed in the following ways:

• To Trading Partners: Your username, email address, and contact details will be shared with other users with whom you complete a transaction. This is necessary to facilitate communication and finalise the sale.
• Public Visibility: Your username is visible to other users. Other people on the Platform may see items you are bidding on, have won, or are currently selling.
• Legal and Regulatory Compliance: We may disclose any information about you when we believe it is necessary to comply with the law, enforce our User Agreement, or protect the intellectual property, rights, property, or safety of Storage Punters, our users, or others. We will cooperate with law enforcement and government officials in investigations into fraud, intellectual property infringements, or any other illegal activity.

Any contact information you provide will be used strictly for matters related to Storage Punters business. Any other use is strictly prohibited. Please report any unauthorised use of your contact information to us immediately.

Although we use industry-standard security measures to protect your personal information, due to the nature of the internet, we cannot and do not guarantee that your information will remain completely private from unlawful interception by third parties outside of the Storage Punters environment.

3. Cookies

A cookie is a small text file sent to your web browser by our server. We make limited use of cookies to enhance the functionality of our website and improve your user experience. Cookies on our site do not store any of your personal information, such as email addresses or contact details.

Instead, they are used to store anonymous information relating to your visit, such as a unique identifier, to distinguish your browser from others. You can typically change your browser settings to refuse all cookies or to notify you each time a cookie is sent, allowing you to choose whether to accept it.

4. Security

We employ a range of physical and electronic security measures to protect your personal information from misuse, loss, or unauthorised access or disclosure. This includes restricting physical access to our premises, implementing firewalls, and using secure databases.

However, the internet is not a completely secure environment. If you choose to send us any information over the internet, including your email address, you do so at your own risk.

5. Accessing and Correcting Your Information

You have the right to request access to the personal information we hold about you. You may also request that we correct any information that you believe is inaccurate, incomplete, or out of date.

To request access to your information, or to lodge a privacy complaint, please contact our support team. In some circumstances, we may deny your request, and if we do, we will provide you with a reason.

If you believe any information we hold about you is inaccurate, please contact us at bid@storagepunters.com, and we will take reasonable steps to ensure it is corrected.

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